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Incident history

Jun 2025 - Aug 2025

August 2025

No incidents reported

July 2025

No incidents reported

June 2025

Jun 12

1:30 PM - 1:30 PM EDT (0min duration)

Broad system outage of upstream cloud vendor

We are monitoring performance issues in the DocumentAI service, primarily associated with submissions of declaration page documents, that are caused by broad system outage in our upstream cloud vendors. Usage of Axle's direct carrier verifications and other document submissions should be unaffected.

1 update
Impacted:
Document AI